Business Process Manager – Job Roles & Responsibilities
The massive growth and expansion of World trade and customers make it difficult to manage and control the business process. Business owners aim to produce quality goods by reducing the total cost. It needs effective management leading the demand for Business Process Manager.
Who are Business Process Managers?
Business Process Managers are the ones who manage, evaluate, observe, design, plan, monitor, and control the whole business process. Business Process Managers play a vital role in manufacturing, production, and development industries.
The rapid changes in market conditions and the need for quick response increase the demand for Business process Managers in various organizations. Last year’s data shows that Business process management produces 150,600 career opportunities in the U.S. It is expected to 6% in the next ten years. The average annual salary for a Business Process Manager range between $79,000 -$109,000.
What do they do?
The prime duty of the business process management is to analyze the existing business process, finding the defect, and rectifying them to ensure optimal production. By introducing innovation, they help to enhance the profitability of the business.
They focus on the whole process from start to end and take note of the matters that affect the production process and their impacts. They work closely with all the departments and assist them to attain the goal and objective.
Business Process Manager – Duties and Responsibilities:
There is no defined framework of duties and responsibilities for business process management. He/she will perform various duties of the different departments to optimize the whole process. Some of them are here as follow-
- Developing new initiatives for continuous business process improvements.
- Assisting in Budget planning, forecasting, resources allocation, and scheduling process improvement projects.
- Track, monitor, and communicate the hindrance and defects in the production process.
- Coordinating with different departments and organizing cross-functional teams to know the requirements for the improvement of the process.
- Training and educating the individuals involved in the management and operation of different business processes.
- Analyze the business steps and summarize the difference between various steps and ranking the final result.
- Studying the present market condition, forecasting the near future changes, and prepare new business processes according to it.
- Monitor the operation of each department and providing feedback to them. Guiding and supervising the officials of each department and suggesting a possible adjustment to enhance the Business process.
- Analyzing the feasibility of the current business process related to productivity, quality, costs, demand, and time management.
- Submission of the progress reports, feedbacks, and innovative suggestions to the higher officials.
- Quality Assurance – Check the final output and conduct several rounds of quality assurance testing or review and trains the person responsible for it. Ensure the quality meets the company or organization’s goal and policy.
- Planning and coordinating the business process and reporting the stakeholders through meetings and acquiring permission from them.
Skills and Qualification of Business Process Manager:
Are you interested in the Business Process Manager? Here are the qualification and skills you should have to plan your career.
- Bachelor’s or master’s degree in business or project management or any related field
- Professional experience in management or any relevant post
- Strong Organizational skills and attention to detail
- Good communication skills and the ability to conduct meetings, seminars, and presentations
- You should have experience or basic knowledge about the Business Process of Managing tools and software.
- Leadership and ability to work in a cross-functional or departmental team In short, you should be a team player.
- Advanced analytical skills and quick response to new issues
- Good bookkeeping and documentation skills -You should be able to maintain records, reports, plans.
- Strong interpersonal skills to command large groups and advanced oral and written communication.
Is Business Process Manager the best career path?
The U.S. Bureau of Labor Statistics shows the expanding market for Business process managers. Villanova University states, “Today’s competitive global marketplace is creating a strong demand for those with the ability to innovate and optimize business processes”.
Even though many organizations don’t have a Business Process manager position, there are emerging opportunities for those who study business process management. So if you are a person with critical thinking and quick responsiveness, then a Business Process manager is the best career for you.
What is BPM (Business Process Management)?